Digitisation: Wealth Tech on the Rise

The financial services industry is at a pivotal point in time. What was once built on face-to-face meetings, extensive paperwork, and manual processes is now being rapidly reshaped by digitisation. Consumers expect seamless digital experiences in every aspect of their lives—banking, shopping, healthcare, and now, wealth management. This shift is redefining customer expectations, rendering traditional performance metrics obsolete, and fundamentally altering what drives profitability.